Customer Centric Leadership Initiative
The Customer Centric Leadership Initiative promotes thought leadership and ongoing inquiry among scholars, students, business leaders and regulators to address the evolving marketing and customer engagement challenges inherent in an omnichannel, transparent and hyperconnected marketplace through education, research and outreach.
Bonus Episode | Paco Underhill Answers Marketing Student Questions
| May 19, 2021
On this bonus episode of It’s a Customer’s World podcast, host Andy Murrary invitesPaco Underhill, founder and strategic advisor for Envirosell and...
Bonus Episode | Advice for Students from Marketing Luminary Kevin...
| May 19, 2021
If you had the opportunity to ask a world-renowned marketing pioneer and best-selling author one question, what would you ask? For a few Sam M....
Ep. 13 | Taking Business Beyond the Transaction with Walton College...
| May 19, 2021
In this final episode, Andy hosts a special interview with four students from Sam M Walton College of Business at the University of Arkansas to...
Ep. 12 | Keeping Empathy as a Core Value with Sarah Friar
| May 19, 2021
On this episode of It’s a Customer’s World podcast, host Andy Murray speaks withSarah Friar, CEO of Nextdoor, the neighborhood app. Sarah was...
Ep. 11 | Shifting Retail Space with Steve Dennis
| May 19, 2021
Today on the “It’s a Customer’s World” podcast, host Andy Murray interviewsSteve Dennis, a consultant, keynote speaker, and author focused on retail...
Ep. 10 | Assembling Customer-Centric Leadership Teams with Brenda...
| May 19, 2021
Welcome to the “It’s a Customer’s World” podcast, where host Andy Murray explores effective leadership within the increasingly customer-centric...
Ep. 9 | The Dichotomy Between IT and Digital Marketing with Nick Fine
| May 19, 2021
Today on the “It’s a Customer’s World” podcast, host Andy Murray interviews Dr. Nick Fine, a user-experience researcher and designer with twenty...
Ep. 8 | Rishad Tobaccowala on the Human Behind the Consumer
| May 19, 2021
How can business leaders decipher what people want? What changes are taking place at the CMO level?
Ep. 7 | Chief Marketing Officers Embracing Influence with Sherilyn...
| May 19, 2021
Why should a CMO embrace their influence, and how can they use it to make an impact? Is the demand for learning accelerating or is it static? In this...
<< Prev
Next >>